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Safety and Quality
Our First Priority…
Patient Surveys…
We committed to delivering the highest quality of care in a safe environment. We routinely survey patients regarding the care provided to identify and resolve issues. Our surveys are provided by, Press-Ganey Associates, a leader in the health care patient survey process. Randomly selected patients can expect to receive their surveys within two weeks of discharge from the hospital.
If you have concerns…
Please do not wait for our surveys...Any Patient, Family Member, Visitor, Advocate, or Employee who has concerns about the Safety or Quality of Care provided in this organization is encouraged to contact the hospital administrator listed below for resolution:
Marc Celia RN, MS, FACHE
Chief Executive Officer
(281) 312-4000
Any Patient, Family Member, Visitor, Advocate, or Employee who has concerns about the Safety or Quality of Care provided in this organization, that have not been adequately addressed by the management of this organization, may report their concerns to the Joint Commission or the Texas Department of Health. There will not be any blame or action(s) taken against a person or a group who chooses to inform JCAHO or TDSHS of concerns about the Safety or Quality of Care provided in this organization. The contact numbers are listed below.
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